Refund policy

Last Updated: 26-03-2026

At Axora, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

To be eligible for a return, the item must:

  • Be unused and in its original condition
  • Be returned with original packaging, tags, and accessories
  • Not be damaged due to misuse or handling after delivery

2. Return Timeframe

You can request a return within 7 days of receiving your order.

3. Return Process

To initiate a return:

  1. Email us at ax3.support@gmail.com
  2. Share order number, reason, and product images
Note: Returns should only be sent after approval from our team.

4. Refund Process & Timing

Approved refunds are processed within 5–7 business days to your original payment method.

10. Contact Information

Store Name: Axora

Email: ax3.support@gmail.com

Address: Dhanare Colony, Narsinghpur, MP