Refund policy
Last Updated: 26-03-2026
At Axora, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
To be eligible for a return, the item must:
- Be unused and in its original condition
- Be returned with original packaging, tags, and accessories
- Not be damaged due to misuse or handling after delivery
2. Return Timeframe
You can request a return within 7 days of receiving your order.
3. Return Process
To initiate a return:
- Email us at ax3.support@gmail.com
- Share order number, reason, and product images
Note: Returns should only be sent after approval from our team.
4. Refund Process & Timing
Approved refunds are processed within 5–7 business days to your original payment method.
10. Contact Information
Store Name: Axora
Email: ax3.support@gmail.com
Address: Dhanare Colony, Narsinghpur, MP